Refund and Replacement
At Klikxa, we value your satisfaction and strive to ensure that you have a seamless shopping experience. In the rare event that you're not entirely satisfied with your purchase, we offer a straightforward refund and replacement policy.
Refund Policy
If you're unhappy with your purchase for any reason, you may request a refund within [number] days of receiving your order.
To initiate the refund process, please contact our customer support team with your order details and reason for the return.
Once we receive your request, we will process your refund promptly, and the amount will be credited back to your original payment method.
Replacement Policy
In case you receive a damaged or defective product, or if there's an error in your order, we offer hassle-free replacement.
Simply reach out to our customer support team within 5 working days of receiving your order, and we will arrange for a replacement at no additional cost to you.
Please ensure that the product is unused, in its original packaging, and accompanied by all accessories and documentation for the replacement process.